Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and profile information from your social login (Google or Facebook)
- Video Content: Videos you upload for analysis (deleted after processing)
- Usage Data: Analysis history, scores, and interaction with the Service
- Payment Information: Processed securely by Stripe; we do not store card details
2. How We Use Your Information
We use your information to:
- Provide and improve the video analysis Service
- Process your payments and manage subscriptions
- Send important updates about your account
- Analyze usage patterns to improve our AI models
3. Video Processing
When you upload a video for analysis:
- The video is temporarily stored for processing
- Our AI analyzes the content to generate scores and suggestions
- The original video is deleted immediately after analysis
- Only a thumbnail image is retained for your history
4. Data Sharing
We do not sell your personal data. We may share data with:
- Service Providers: Cloud hosting (AWS), AI processing (Google), payments (Stripe)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Export your analysis history
To exercise these rights, visit your Settings page or contact us.
7. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies for advertising purposes.
8. Children's Privacy
The Service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service.
10. Contact Us
For privacy-related questions or concerns, please contact us at privacy@klippost.com.